Withdraw Funds Back to Your Wallet
Withdrawals go back to the same payment method you used to deposit — this keeps the flow clean and reduces verification friction. Head to the cashier, select Withdraw, pick your payout rail and enter the amount in RM. If your account has not yet completed identity verification, you will be prompted to do so before the withdrawal is processed. Payout speed varies
by provider; the cashier displays the current status so you can track it without contacting support.
- Go to Withdraw in the cashier — Select the Withdraw tab. Only payment methods linked to your account and eligible under your verification status will appear.
- Enter the amount — Type the RM amount you want to withdraw. The cashier shows any minimum threshold that applies to your chosen method.
- Complete identity check if prompted — If verification is still pending on your account, upload the required document before the withdrawal can proceed — this is a one-time step.
- Track payout status — The cashier updates the status in real time. Contact live chat if the status has not changed after the provider's stated processing window.